Returns & Refunds
Review BEDORA LLC return eligibility, damage reporting, refund timing, and non-returnable items.
Owner review required: the return window, restocking policy, freight deductions, and applicable state-law disclosures require approval before launch.
Return eligibility
Contact BEDORA LLC within 14 calendar days of delivery to request authorization. Eligible items must be unused, unassembled, unmodified, and returned in original protective packaging. Do not ship an item without written authorization.
Non-returnable items
Custom, made-to-order, personalized, clearance, final-sale, installed, assembled, used, or hygiene-sensitive items are not returnable unless they arrive defective or materially different from the order.
Return shipping and refunds
Unless the return results from our error or a confirmed defect, the customer is responsible for original and return transportation. These costs and any disclosed restocking charge may be deducted from the refund. Approved refunds are sent to the original payment method after inspection, typically within 7–10 business days; banks may require additional processing time.
Damage, defect, or wrong item
Report issues within 48 hours of delivery with the order number and clear photos of the item, labels, carton, and internal packaging. Keep all packaging. We will evaluate repair, parts, replacement, carrier claim, or refund options based on the issue.